FAQs

Help!  I never received my certificate!
I am unable to view videos on YouTube at my school.
Which module should I start with?
The modules used to be numbered.  How do I keep track now?
Are the videos Closed Captioned?

Which module should I start with?

We recommend prioritizing the modules based on your students needs. For example if your students have little communication you may want to start with the modules on communication (Beginning Communicators, Symbols, DLM Core Vocabulary and Communication, Shared Reading, and Emergent Writing). If they are more able communicators you would want to do other modules (Universal Design for Learning, Text Comprehension:  Anchor, Read, Apply, Writing: Text Types and Purposes, and Writing About Information). You really have to read the descriptions and decide what would be most beneficial for you as a teacher to help your students make progress.

The bottom line is eventually you will want to work your way through them all. However, there is no expectation that you would do them all before you start implementing and trying some strategies that may be new to you. Read through the titles and descriptions set your priorities and create a timeline for yourself as to when you want to complete them, and then start. It will be easier for you to do a module or a group of modules and then go try it out for a while. When you are ready review the next set on your priority list.

The modules used to be numbered.  How do I keep track now?

The modules are about teaching students with significant cognitive disabilities but they were not listed in sequential order. They were listed in the order they were completed and numbered so that teachers would know when new ones were added.  (You can acquire a list of modules organized by their release here.)

We have created a check off sheet to help you keep track of which modules you’ve completed.  You can download that here.

Help!  I never received my certificate!

Unfortunately, many people are having issues with the certificates getting caught by spam filters. You may want to speak with your assessment coordinator or your IT department to ask for the e-mail address the certificate comes from (survey@qualtrics.unc.edu) to be allowed through the spam filters. If you have access to your Junk Mail/Spam folder, it may have been delivered there.  You can also enter an alternate e-mail address at the beginning of the module–the certificate will be delivered to whatever e-mail address you enter at the beginning. (As an aside, people using gmail often find their certificates are delivered to the spam/junk mail folder.)

Some people have also had success after adding the e-mail address (survey@qualtrics.unc.edu) to their contacts list.

We highly recommend keeping the electronic certificate you receive, especially if you are required to turn in copies to your testing coordinator.

As for the modules you have already completed, please contact us at DLMpd@unc.edu.  We will be happy to send any needed certificates to you!

I am unable to view videos on YouTube at my school.

We have added links to an alternate viewing site under each YouTube video in the modules in an effort to work around any internet filters.  If even these videos will not work for you, you do have a couple of other options.  You can download the full video from the facilitated materials for that module.  Or, you can talk with your IT department about allowing those specific YouTube links through any internet filters.  We have created a list of the videos with direct links to help with this process, which can be found here.

Are the videos Closed Captioned?

The videos available through YouTube and Vimeo are Closed Captioned.  Unfortunately, the alternate viewing sites are not.  Please talk with your IT department about getting access to the videos on YouTube.  We have created a list of the videos with direct links to help with this process, which can be found here.

Also, please feel free to contact us if you have any issues with the Closed Captioning on YouTube or Vimeo at DLMpd@unc.edu.